Start a plan

The Start a plan window is where you buy a hosting plan. Open it from Billing (the Start a plan or Add a plan button), from Home, or from Add site when no plan has a free slot. It has two steps, Plan and Summary, and the bar at the top shows which one you are on.

Choose a plan

The Standard plans tab lists the plans your account type can buy, as cards in a row. On a phone, swipe the row sideways to see them all.

Three filters sit above the cards:

• Billing period: Monthly or Annual. Annual shows an orange chip with the months you get free (today, two months free: an annual plan costs ten times the monthly price).
• Pricing basis: Visits pricing counts visits a month. Bandwidth pricing counts server bandwidth a month instead. Every plan is sold both ways, and the card shows the limit for the basis you pick.
• Number of sites: 1 site or 2 or more sites.

Each location has its own prices. When the window asks for a Data center location, the prices on the cards are for that location. You can pick any location in the list. If it has no data center yet, you are the first there: a note says so, the cards show the opening price, and the Summary step shows "You are the first in this region, so this data center opens for you. Your price is $X a month and it never goes up. You get credits back as others join." See Region prices. From Add site, the location is the one you chose for the site.

Each card shows the plan name with its basis and period (for example, "Starter, visits, monthly"), the price, and what the plan includes: WordPress sites, visits or server bandwidth a month, disk, CDN bandwidth a month, backup retention, and staging environments per site. Pick a card, then select Continue.

Which plans you see

Account type	1 site	2 or more sites
Individual	Starter	Pro
Business	None	Business 1, Business 2, Business 3, and Agency
Enterprise	None	None

A business account starts on 2 or more sites, because every business plan has at least five sites. Enterprise accounts are billed on a custom invoice, so they have no card checkout here: use the Custom and agency plans tab instead. See Account types.

Ask for a custom or agency plan

The Custom and agency plans tab is for needs a standard plan does not cover. It lists what a custom or agency plan can include, such as white label branding, more site slots, Pro DNS zones, and, for enterprise accounts, a custom invoice. Write a message about your sites and traffic, then select Send request. The message goes to the Avaloi team with your name, email, and business name, and we reply by email.

Check the summary and pay

The Summary step shows:

• New plan details: the plan, its price for the period, the location and site slots, then Subtotal, the tax line, and Total. When automatic tax is off, the tax line reads Tax (not charged). A plan with a free first month also shows what is Due today.
• Have a promo code?: a link under the plan details. Select it, type the code, and select Apply. The summary then shows a Promo code line with the discount, the new Total, what is Due today, and the regular price each month or year. A promo code replaces a free first month, and the summary says so. Select Remove to take the code off before you pay. See Promo codes.
• Payment method: your default card (brand, last four digits, and expiry). Select Add new card to add one; the new card is set as the default unless you clear the box.

The plan renews automatically every month or year on your default card until you cancel it under Billing. Within 30 days of your first payment, hosting charges are refunded in full.

Select Pay and continue. If your bank asks to confirm the payment, follow its prompt. The window then waits up to a minute for the plan to arrive. Opened from Billing or Home, it then takes you to Sites to create your first site. Opened from Add site, it goes back to the site form with the new plan chosen.

Use the API

The window calls the same public API you can use:

• GET /v1/billing/plans?region=us-east4 lists the plans your account type can buy, with both prices (visits and bandwidth) for each period, annual_months_free, and money_back_days.
• GET /v1/billing/quote?region=us-east4&plan=starter&interval=monthly&metric=visits returns one plan's price in a region.
• GET /v1/billing/plan-preview?lookup_key=plan_starter_monthly&region=us-east4 returns the Summary numbers. Add promo_code=SPRING10 to price the order with a code.
• POST /v1/billing/promo-codes/validate checks a promo code and answers with the order it produces.
• GET /v1/billing/payment-methods lists your saved cards.
• POST /v1/billing/subscriptions starts the plan on your default card. It takes an optional promo_code.
• GET /v1/billing/subscriptions shows the new plan once it arrives.
• POST /v1/contact with topic: "sales" sends the custom plan message.

See Billing and plans for slots, cancelling, and invoices.